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FAQs, Frequently Asked Questions - Highland Backpackers Inverness Hostel

General Questions

A hostel offers low priced accommodation that provides a bed, pillow, blanket, and bathing facilities, usually in dormitory style. Most hostels require that you have your own sheets and towels. If you do not bring your own, it may be possible for you to rent those items from the hostel. But at our hostels all bed sheets are provided.
Student groups, families, couples, independent travellers, college students, senior’s citizens, etc. may stay at hostels. Most hostels require that guests be at least 18 years old or they must be accompanied by a parent/guardian/chaperone.
Mainly `backpackers´ who’re travelling by rail or bus. Older travellers, School Groups, University Groups, Business and Social use also.
We accept all ages at the hostel but any child under the age of 16 must be accompanied by an adult over 18 and in a dorm for private use.
There are a number of different sized dorm rooms to choose from, these range from private 2 beds to 8 bed dorms. You can also book a room for your private use – so if you were a group of 5 then you could ask for a 6 bed dorm for your private use.
All our dorms are mixed sex but if you request to be allocated into an all-female dorm this sometimes can be arranged.

About the Hostel

Our address is: Highland Backpackers Inverness Hostel, 24 Rose Street, Inverness, IV1 1NQ
During office hours please call the head office on +44 (0) 808 168 9610, and if not available call the hostel reception on +44 (0) 146 324 1962.
We are located at: 24 Rose Street Inverness, IV1 1NQ, Scotland
Our telephone number is: +44 (0) 808 168 9610 (head office) and +44 (0) 146 324 1962 (hostel reception).
Our Email address is: This email address is being protected from spambots. You need JavaScript enabled to view it.

Inverness enjoys good rail links to every point to every point of the compass - north to the Caithnses towns of Thurso and Wick, east to Nairn and Aberdeen, south via Avievmore to Glasgow, Edinburgh and London, and west on the famous scenic route to Kyle of Lochalsh and the Isle of Skye. Direct sleeper services to London and daily through trains provide a fast and efficient service. For further information check out: Scotrail , Virgin Train East Coast and Network Rail .

Regular buses link Inverness with other Highland communities and National Express Coaches run the main cities of Scotland and the rest of the United Kingdom.

Inverness Airport, just 10 miles from the city centre, handles scheduled daily flights to and from airports throughout the Highlands and Islands, Glasgow, Edinburgh, Manchester and Birmingham, and six daily flights to the London Airports.
Taxis are available a the airport and buses operate to and from the airport terminal to Inverness city centre and towns to the east.
For further details contact Highlands and Islands Airports
Yes we have many bookings at the Highland Backpackers Inverness Hostel for both Stag and Hen parties. We are the only hostel in Inverness that can provide this service.
The Highland Backpackers Inverness Hostel has a 3-Day cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay, unless otherwise stated.

You may cancel your booking up to 72 hours before arrival - DOES NOT APPLY TO GROUPS -. Please do so directly with the reception office. If you wish to cancel by email then please do so at least 7 days prior to your arrival.

Group Bookings Please note: If you are cancelling or changing a booking this MUST be done 28 days prior to arrival. Full payment of your booking must also be made 28 days before your arrival date.

Deposits are never refunded.

In the event of a no-show without cancellation, we have the right to charge your credit card for the first night's stay where you have booked accommodation with us or for the full price of the tour or other non-accommodation travel service in accordance with your booking conditions.
ISIC Student, Youth, or Teacher Identity Card If you are a full-time student or teacher, or if you are under 26, there are many discounts and special arrangements available to you at home and when you travel. Recognized in over 100 countries, an international identity card can prove you belong to one of these special groups anywhere you go. VIP Backpackers Card VIP gives you hundreds of locations worldwide with discount accommodation to match. Backpackers can choose from more than 1,000 independently operated backpacker resorts in 43 countries including over 135 in Australia, 90 in New Zealand, 65 in Southern Africa and over 500 in the UK and Europe.

Arrive, Check-in and Check-out

Yes, there is free overnight parking from 7pm to 7am and there is also 24-hour parking nearby for only £4.
Check-in time is between 14:00 and 23:00.
Check-out time is between 08:00 and 10:00.
Reception closes at 23:00
There is an on call number on the window of reception for guests who arrive out of hours.
Yes we have an area for left luggage in reception.
Yes, valid identification is a requirement on check in. We accept a Passport, Photo ID and / or Driver’s License. Management may request additional information as required from guests.
We accept cash and credit cards (MasterCard and Visa) and debit card. When making a reservation a 20% Deposit is taken at the time of booking to guarantee the reservation. There is a Credit/Debit Card Surcharge of £1.00 per transaction. Deposits are never refunded.
Check out is at 10:00hrs although if you wish a later time then this may be arranged with reception staff.
Yes, there is a £20 room key deposit. This is refunded when you check out and return your key.
Yes, there is a Credit/Debit Card Surcharge of £1.00 per transaction.
No, deposits are never refunded.


All rooms at Highland Backpackers Inverness Hostel are equipped with lockers for all guests.
All rooms at Highland Backpackers Inverness Hostel are equipped with lockers. Our staff can lock away any personal items if asked by the guests.
Yes we provide towels for a £1.00 hire charge.
Yes, the guests of the Highland Backpackers Inverness Hostel can use one of our internet access located in reception, otherwise they can enjoy Wi-Fi throughout the rest of the Hostel for free.
Wi-Fi in Highland Backpackers Inverness Hostel is free of charge to all our guests.
We can supply a continental style breakfast at request of guest for an added charge. But you also have the use of the fully equipped kitchen. Furthermore we have a Breakfast/Lunch Bag Service starting from only £4.50 .
Our hostel have a fully equipped self-catering kitchen for your use during your stay.
The water from kitchen tap is drinkable and bottled water is also available from our Vending Machines.
There are no on-site laundry facilities at Highland Backpackers Inverness Hostel.
Yes, we offer a Breakfast/Lunch Bag Service starting from only £4.50 , ideal for groups Schools etc. Just ask to reception at your arrive.
Yes you will have a good secure night’s sleep in the Highland Backpackers Inverness Hostel.